Can you lead a team to deliver exceptional customer service in a demanding business to business environment?

Can you apply the values of Integrity, Loyalty and Ambition to any task you undertake and to every customer interaction whilst promoting the goals of ‘Best Product, Best Price and Best Service’, whilst contributing towards a ‘Best Place to Work’ environment for you and your team?

If so, come and talk to us about joining a company rated ‘Outstanding’ by its employees and listed on the Sunday Times 100 Best Companies to Work For, 3 years running! – We would love to hear from you.

As a ‘Trade Only’ supplier of plumbing and heating materials, with over 48 years trading experience, Williams & Co currently employs over 350 employees across 39 sites and are looking to recruit a talented and highly motivated Branch Manager that will align with the Company’s strong culture and values.

As Branch Manager of our site, which is located in Harrow.  You will excel at building strong relationships with your colleagues and actively motivate, train, and develop the team to deliver truly exceptional service.  You will be an effective communicator and excel at organising both yourself and others through the ability to plan, prioritise and delegate. You will lead and inspire your team to achieve the very highest levels of performance.

In addition to the regular day to day activities of a busy customer-focused branch, the role will also require you to:

  • Be an inspiring leader, communicator, and team builder
  • Build and maintain effective customer relationships
  • Drive sales and profitability forward
  • Deliver outstanding customer service
  • Control costs without compromising the customer experience
  • Manage budgeting and forecasting supported by an internal business partner

You will have a proven background in people management and sales and should be able to exhibit your achievements in these areas.  Experience in training would also be an advantage.

In return, you will receive a salary between £33-£40k plus opportunity to earn a performance related bonus, along with Private Healthcare, Employee Assistance Programme and Life Assurance Scheme as standard with other benefits tailored to suit individual applicants.