Branch Support Manager


Can you engage a team to deliver exceptional customer service in a demanding business to business environment?


Can you apply the values of Integrity, Loyalty and Ambition to any task you undertake and to every customer interaction whilst promoting the goals of ‘Best Product, Best Price and Best Service’, whilst contributing towards a ‘Best Place to Work’ environment for you and the wider branch network? If so, come and talk to us about joining a company rated ‘Outstanding’ by its employees and listed on the Top 100 Best Companies to Work For list, 3 years running! – We would love to hear from you.


As a ‘Trade Only’ supplier of plumbing and heating materials, with over 48 years trading experience, Williams & Co currently employs over 350 employees across 40 sites and are looking to recruit a talented and highly motivated Branch Support Manager that will align with the Company’s strong culture and values.


As a branch support manager across our 40 sites, you will excel at building strong relationships with all colleagues and actively motivate and train and develop the teams, you’ll be an effective communicator


Candidates should be able to demonstrate the following:


  • Willingness and ability to travel to all of our branches sometimes at short notice
  • Strong and effective communication skills
  • Ability to build and maintain effective relationships
  • Ability to implement and follow up business initiatives
  • Strong proficiency in MS Office, particularly Excel
  • Experience of coaching and training
  • Industry experience (preferred)


Hours: 40 hours per week Monday to Friday


In return, you will receive an annual salary between £38-£43k plus opportunity to earn a performance related bonus, along with Private Healthcare, Employee Assistance Programme and Life Assurance Scheme as standard.

A vehicle or car allowance is provided.