Please visit our Blog to see our latest updates on the current situation: Information on maintaining Williams / TradeOnlyPlumbing services during the November 2020 lockdown

Williams & Co TRADE ONLY online

We have reinstated our Same Day Every Day service. Please place your order online as usual, or if you would prefer to speak to a human, call your local branch if they are open or our Trade Support Team on 01329 226501, Monday to Friday 07.00 to 18.00.

All Williams & Co Trade Counters are now open from 07.00 – 17.00 from Monday to Friday


Covid-19 secure trading guidelines

We are working hard to make the business as safe as possible for our staff and customers by introducing Covid-19 secure trading guidelines.

  • You can help us help you by ordering from your local Trade Counter in advance. Order by email or by phone, and collect your order without entering the Trade Counter to minimise contact.
  • When entering a branch you must ensure you make use of the hand sanitising stations provided. You can also reduce your contact with surfaces by not touching products you don’t intend to buy.
  • Please observe the maximum capacities, social distancing, and one way systems where possible.
  • We have fitted sneeze guards and have clearly marked where it is safe to stand behind them.
  • Card terminals are sanitised before and after each transaction. Please use contactless payment when possible.
  • If you need to pay by cash please bring it in a separate envelope.

Trade Counter purchases may take a little extra time, we appreciate your patience as our staff follow their social distancing and hygiene protocol training, for everybody’s safety.

Thank you for your ongoing good humour, its our priority to keep you and our staff working and safe throughout the Covid-19 outbreak.

Last updated 21.05.2020

The booklet accessible to all of our staff to understand how to trade safely during the Coronavirus outbreak